Resolved
Kedar K Srt

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Verified Reviewer
| map-marker Dubai, Dubai

Resolved: Horrible Surrender experience

Updated by user Jan 23, 2024

Company fixed the issue and I have been provided with apology. Just perseverance

Original review Jan 16, 2024
Metlife is delaying the surrender under some pretext or other. Initially they asked for some residency details.

Then they said that the forms are not really what they want, but they need the process of online surrender to be initiated via their website.
After the Website was updated with all the details they started just asking for some or other more forms to be filled. The forms were digitally signed which is accepted by all the banks worldwide however it was rejected and another waiver kind of letter was requested.

In all this process i have lost at least 2 months and still no assurance or date to have the money in my account. Whenever i call the Customer care they just say that my surrender is just stuck at last step.
View full review
Loss:
$9000
Pros:
  • Good website and prompt people
Cons:
  • No body has any clear timelines when it comes to surrender

Preferred solution: Full refund

User's recommendation: Avoid using Metlife and there are many better products in market. i was lazy to not to have tried enough.

1 comment
Manoj V Qmw

Sir my Problems is a Upload A photo Problem Please solve this issue and recovery my id I Submitted my Real indinty but I face field try again problem Please Solve and Review my personal Facebook account Thank you Facebook Team

soumaya B Pdz
map-marker Dubai, Dubai

SCAMMERS!

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I had a credit shield plus insurance that is supposed to py me in case of life loss, disability or job loss. I lost my job and they are impossible to get in touch with. They did not pay me any of the coverage they promised in the contract between us, after reporting them and the bank twice to the central bank, they kept lying to the central bank and kept pushing the day of the actual payment. meanwhile, I had to pay my own bills and I was charged unnecessary fees on my credit card making the debt on my credit card higher. Although I asked them to honor their contract they stole money from me since 2005.
View full review
Loss:
$7000

Preferred solution: Full refund

User's recommendation: Do NOT get credit shield plus insurance. it is a scam to steal your money nothing more

Banamoh A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Big loss of money

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BIG lie, professional cheaters! They promised me big returns and no loss guaranteed in writing. But they hid many things on me and I lost 25% of my money after 6 years of investing. QNB was another crook working with them, Ahmad Shalaby in Qamar is a thief in a smiling face. Dont trust anything they say
View full review
Loss:
$22000

Preferred solution: Let the company propose a solution

User's recommendation: Stay away

1 comment
Kinda Cfh

how can you lose 25% of your money when all the funds are going up?

uttam n

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not willing to engage the customer

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I have been pleading with Metlife to engage with me to provide me details which was promised to me when i subscribed to the policy. I was told would be provided online access to review the 180 funds which is available and would be able to switch between them. neither metlife nor the bank is able to provide access. how do i solve for this.
View full review
Pros:
  • Good brand
Cons:
  • Dont follow thru with commitment made by agent banks

Preferred solution: Deliver product or service ordered

User's recommendation: dont believe your banker who is only looking for commissions

Niyas H

METLIFE Surrender Charges

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MetLife just double my surrender charges from 720 USD to 1640. Which according to knowledge in completely unfair Anyone facing the same issue with metlife INVESTOR ADVANTAGE plan. Please advice
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Preferred solution: Price reduction

1 comment
Guest

Hi, were you able to resolve this?

Featured
Stratis T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salem, New Hampshire

DO NOT INVEST A PENNYIN SAVINGS PLAN, STAY AWAY AS MUCH AS YOU CAN

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Metlife Uae - DO NOT INVEST A PENNYIN SAVINGS PLAN, STAY AWAY AS MUCH AS YOU CAN
Explore video interviews
Updated by user Jan 10, 2020

Response from MetlifeComplete ignorance

Original review Dec 11, 2019
Future protect, I was approached, by Mashreq who did market the product very differently LYING to my face, I never thought that banks do not have governance and compliance. i signed off , When i discover their lies i asked MetLife to intervene and help me out. They claimed no responsibility for having a distributor that is so unreliable, in fact I was proposed to stop future protect but letting mashreq/metlife keep their 30% Commissions. STAFF WAS NICE BUT THIS IS A SCAM OPERATION ORCHESTRATED BY BANKS/INSURANCE COMPANIES, where central banks play no role
View full review
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Niyas H

Was this MetLife investor advantage plan? They just doubles my surrender charges. Please reply as I'm thinking to Surrender or Not

Anonymous
map-marker Dubai, Dubai

MetLife account and email address to be changed

MetLife emailed me it will 3 to 5 days to get back till date Im waiting for your action
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Anonymous
map-marker Dubai, Dubai

Worst investment ever !

Only good at stealing you huge monthly charges
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saeed n

Investment scam with bankers on commission

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Metlife UAE investment schemes are only to lure customers believing on their banker who are getting high commission to sell worthless investment scams. Seems like they can do this only in UAE as in US both banker and metlife would have been sued by now. Customers should stay away from doing business with Metlife or NBD bankers recommending them to invest there.
View full review
Loss:
$14000
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Agree with completely. I had the same horrible experience with these cheaters. QNB in Qatar cheated me and invested my money at MetLife; lost lots of my money.

Abdelkarim N
map-marker Melur, Tamil Nadu

فلوسك حتروح

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إذا مش عاوز فلوسك ترجعلك حطها عند الشركة دي ومس حتشوفها تاني
View full review
Cons:
  • How they cheated me
Reason of review:
Bad quality
Abe Yza
map-marker Tampa, Florida

Be Careful, u will lose

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They lied to me and cheated me and I was helpless. I lost 20% of my money after investing it over 5 years. They did not show me the information about penalties, and after I invested, they told I could not take my money out before 16 years without large penalties. Liars and cheaters. BE CAREFUL
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Abe Yza

حرامية خائنين وحرامية

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بعد اكثر من ٥ سنوات وفلوسي معهم خسرت ٢٢٪ منها. المعلومات اللي عطونا إياها كانت كذب وخداع لكي تضع فلوسك وبعد وضع الفلوس الوضع يتغير والمصائب تبدأ. لاتضع فلوسك الا إذا أردت خسارتها
View full review
Bana
map-marker Tampa, Florida

غش وكذب وخداع

هذه الشركة مبنية على الكذب والخداع لسرقة أموال الناس. بعد سنوات عديدة من ايداع مبلغ كبير من المال خسرت الكثير وبما ان العقد يقول ان المربح الأدنى السنوي هو ٢٪. ولكن لايردون على أسئلتي وايميلاتي كن حذرا من هؤلاء الغشاشين
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Abe Rla
map-marker Tampa, Florida

This is a Cheat company

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I invested my money with them 5 years ago, and now I have lost at least 20%, but I can’t seem to be able to get my money back from them. They just give me excuses and don’t answer my emails or calls. Don’t make the same mistake I made
View full review
Reason of review:
Problems with payment
Mustapha S
map-marker Dubai, Dubayy

Cheating out my money

I paid 1000$ a month for nearly 2 years which l was told by the agent, you can not stop investing till the 2 years are over. 3 months prior the 2 years l got in touch with Metlife directly asking them how does it work to get my 2 years money back and how much do l get back. To my suprise l was told for the first 2 years you do not get any money. l told the guy l only invested for 2 years that's what l agreed with the agent who works in NBD bank offices. I would love to get together with other people and sue this Metlife company and what it stand for. muss@***.com
View full review
Loss:
$22
Reason of review:
Very unhappy, l was cheated with my hard working money

Preferred solution: Let the company propose a solution

2 comments
Niyas H

Hi I just invested in metlife paying 1000 every month? Were you into the investor advantage scheme?

Niyas H Sdl
reply icon Replying to comment of Niyas H

I am in the investor advantage scheme. My agent said its not like other , you can withdraw money anytime.

With the current market cash my fund is 25% lower now. I really hope this fund is not like others

View more comments (1)
Osama S Qvy
map-marker Abu Dhabi, Abu Dhabi

Do not invest with Metlife

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Never invest your savings in a place where you dont have access to your money when you need it. Metlife tricks you in their investments schemes with false promises to make money.

You lose all of the payments made if you decide to stop before 5 years. A high percentage of people fail to pay premiums for so many years and end up losing the money with Metlife taking all the funds without giving anything back

View full review
Reason of review:
Problems with payment
1 comment
Guest

Yes. it is true.

Don't ever buy any plan with Metlife. I lost about $4000 my enrolling their plan. Poor communication. They only care to take your money away from you.

They don't inform you anything about the money.

If you want you log in to their and figure out. Never ever fall into pray for this scam.

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